Delivery is in 10-12 BUSINESS days.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
*All our international orders are shipped via DHL. Please note, LOUVE is not responsible for any delays caused by DHL, especially during high volume seasons. However, these are the best delivery estimations available and are quite reliable and quick.
